Terms and Conditions

All purchases from the web store will be posted via An Post or picked up locally.   All purchases are aimed to be dispatched within 24 hours of payment.  During busy periods please allow up to three working days for items to be dispatched.  Goods will normally take up to four working days to arrive.  Please allow up to twenty-eight days for international deliveries.

Standard shipping to Ireland and Northern Ireland is €6.  Purchases over €50.00 will qualify for free shipping in Ireland & Northern Ireland & over €99 to the UK & EU.  A registered post option is available for €10 this gives tracking and requires signature.

At our discretion the DPD courier service may be used to deliver your order, where the order contains paints, glue or aerosols or items of  bulky and unusual size.  This will not affect the cost of delivery.

Local pick-up can be arranged either before or just after payment.  Local pick-up is usually for residents of the Wexford Town area only and must be mutually agreed.  Pick-up is usually in store.  If an agreement cannot be reached regarding pick-up transaction will be posted or cancelled at our discretion.

You may cancel or amend your order before it is dispatched – usually within 24 hours of purchase.  Please contact email gremlin@mountaingremlingames.com with your amendment or cancellation details.

We do not accept liability for supplementary costs incurred by a customer caused by a delayed, lost or misrouted orders.

Returns must be initiated within fourteen (14) days of receipt of product purchased.   Postage costs are the buyers responsibility to pay.  Please contact gremlin@mountaingremlingames.com with all return requests, stating – return request in the subject line.

Payments are in Euro’s only for the time being please.

All deliveries are currently to the Republic of Ireland, Northern Ireland, Canada, Europe, US  and the UK.

ROI / Northern Ireland – €6 regular €10 registered

UK – €8 regular €10 registered

EU – €7 regular  €10 registered

Canada – €9regular  €20 registered

US – €9 regular €20 registered

Store Polices & Safety

Safety

ChildProtectionPolicy